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Member Stories

51 years old living in Greeley Colorado, member Richard Miller pressed the care button on his PAL. On blood thinners, Richard’s foot was cut and bleeding uncontrollably. Conscious, but unable to stop the bleeding, CareSpecialists immediately contacted emergency services in his area (Greely Weld County). While dispatching emergency...

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Frequently Asked Questions - PAL

Is my PAL just for emergencies?

Your PAL can be a lifesaver in an emergency, but it offers so much more. The PAL can be used like a cell phone for calls and emergency services. All calls can be made by pressing just one button that connects you directly to a Care Specialist or a preset number of your choice.

How long does the battery last?

The battery typically lasts 24 hours, depending on usage.

How do I charge my PAL?

Plug the adapter into the device and plug the other end into an outlet. The PAL does not need to be turned off to charge. We recommend you charge it in the bedroom near your nightstand so it's the last thing you put down before you go to sleep and the first thing you pick up.

How long do I charge my PAL?

It takes approximately 2 hours to fully charge the device.

How do I program my PAL?

Care Specialists program every PAL remotely. Four speed dial buttons can be programmed to call family and friends or any contact of your choice. You can always add to your phone book or change your speed dials by calling a Care Specialist. 16 additional numbers are available within a phonebook , which are remotely programmed.